Impacts of blended learning systems on aou students’ satisfaction: an investigational analysis of Ksa’s branch

Abstract

Nowadays, blended learning represents a combination of both e-learning and Face-to-Face learning approaches, which has been considered as an emerging concept of modern education. It has been regarded as a prominent alternative learning approach compared to the conventional e-learning approach. The degree of satisfaction of students with blended learning played a crucial role in evaluating the effectiveness of adopted techniques for blended learning. Therefore, this study examines a number of key factors that affect students’ satisfaction within a blended learning environment among undergraduate students involved in a private university in Saudi Arabia. In this paper, a comprehensive online questionnaire is used to assess the impact of blended learning based on seven factors of the blended learning environment. The respondents for this study are generally 221 young undergraduate students with an average age of 20-30 years old. The collected data is analysed by using SmartPLS 3. The results reveal that students are mostly satisfied with the blended learning factors, particularly, with the convergence of the Face-to-Face and Videoconferencing classes and the role of their instructors. Those students are moderately satisfied with the SIS, the online forums, and their course materials and modules, and least satisfied with the LMS and the E-library factors. Accordingly, the suggested recommendations pertaining to the future research are highlighted where this paper offers useful insights for future researchers based on different empirical evidences.