Examining the relationship between presenteeism, professional commitment, and the intention to leave the profession among tour guides

Abstract

This study aimed to examine the relationship between presenteeism, professional commitment, and the intention to leave the profession among tour guides. A quantitative research method was employed to collect primary data to achieve this. The study utilized the "Stanford Presenteeism Scale" developed by Koopman et al. (2002), the "Professional Commitment Scale" developed by Meyer et al. (1993), and the "Intention to Leave the Profession Scale" developed by Weng and McElroy (2012) as data collection tools. The study population consisted of licensed tour guides registered with the Ministry of Culture and Tourism and currently employed in the field. A total of 461 questionnaire responses were collected for the research. However, incomplete questionnaires were excluded, resulting in 456 valid responses that were analyzed. The results of the study revealed a significant positive correlation between tour guides' presenteeism behaviors and their professional commitment, as well as a significant negative correlation between presenteeism behaviors and their intention to leave the profession. Additionally, the study found a negative relationship between the level of professional commitment of tour guides and their intention to leave the profession.