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The role of service quality management in students’ re-enrollment
Sugilar, Sugilar (Anadolu Üniversitesi, 2020)The students’ re-enrollment can reflect as one of the indications of an educational institution’s service quality and student loyalty. The re-enrollment is identified by the condition that students enrolled in one semester ... -
Students' barriers to online tutorial
Sugilar, Sugilar (Anadolu Üniversitesi, 2020)An online tutorial should be the core of the student learning support services in the digital era to maintain the quality of distanced higher education. However, in Universitas Terbuka with supposed to be the cyber university ...
